Engaging Your Cast of Characters
There's a challenge facing every industrial application worksite - a challenge no one wants to talk about. This challenge is faced across all Construction and Manufacturing sectors, across all disciplines from Safety and Quality to Human Resources and Operations. The challenge can't be answered with a piece of PPE, or a sensor, or an employee survey. The risks of not meeting this challenge range from increased frequency and severity of safety incidents, to reduced efficiency and productivity.
The biggest challenge facing industry today is: Given the wide range of experience levels, temperaments, and personalities that exist in the industrial workforce of today, how can companies engage with ALL of their workers regularly, efficiently and effectively?
The benefits of direct transparent engagement with workers are significant. A Gallup study determined that compared with business units in the bottom quartile of engagement, those in the top quartile realize improvements in the following areas:
The most common response we hear when talking to leaders in industrial applications about engagement is some form of, “We completely understand the benefits of engagement, we just have no idea how to measure engagement or even where to start.” This is an understandable position to have, especially when looking specifically at your own workforce. Industrial workers span a wider range of ages, experience levels and backgrounds than any other segment of the workforce.
The good news is that modern technology and communication tools have made engagement more attainable than ever before. Over the next few weeks, we’ll be going on a deep dive to illustrate why and how you can transparently engage with your unique Cast of Operational Characters. As a preview here is a sneak peak at how you can leverage engagement to get more out of one of your workers, Paul the Pencil Whipper.
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